We follow a structured supplier onboarding process, including document verification (business licenses, certifications), site inspections when needed, and compliance screening. Only vetted and approved suppliers are included in our sourcing proposals.
Do you handle product sampling or prototyping?
Yes, we can coordinate product samples or pre-production prototypes based on your specifications. This helps clients verify quality and fit before placing large orders.
Can Filedek help us find alternatives to existing suppliers?
Absolutely. Whether you're facing pricing pressure, delays, or quality issues, we can source alternative suppliers that match or improve upon your current vendor performance — while ensuring supply continuity.
Can we work under long-term procurement contracts or MOUs?
Yes. For recurring or strategic sourcing, we can formalize agreements, pricing structures, or long-term partnerships via trade contracts or service-level agreements.
What trade documents do you provide?
We handle or assist in preparing key international trade documents such as commercial invoices, packing lists, certificates of origin, bill of lading, product compliance certificates, and others as required.
Is Filedek an importer/exporter or just an intermediary?
Filedek acts as a direct trader — we can function as the buyer, seller, or sourcing agent depending on the project. Our flexibility allows us to structure deals in the most efficient and compliant way for your needs.
Can Filedek support ESG or sustainability goals in sourcing?
Yes. Upon request, we can prioritize suppliers with certifications (ISO 14001, Fair Trade, etc.) or help you source eco-conscious products. We align our sourcing with your sustainability targets where possible.
Do you charge a fee or take commission?
Our pricing is transparent and project-specific. We operate either on a service fee basis or cost-plus model depending on scope, complexity, and client preference.
Can you support government procurement projects?
Yes. We work with government agencies and institutions, offering compliant sourcing solutions that meet documentation, transparency, and audit-ready standards.
Why should I choose Filedek over other trading firms?
We combine global reach with disciplined execution. Clients choose us for our structured sourcing process, supplier verification standards, transparent communication, and consistent delivery of value in cross-border trade.
How can I get started or request a quote?
You can reach out via our contact form, email us directly, or schedule a consultation call. Simply share your requirements — product type, quantity, destination — and our team will respond with a sourcing proposal.
Can you handle large-volume or bulk orders?
Yes. We are equipped to manage high-volume sourcing and international shipments. Whether you require container loads or ongoing procurement contracts, our processes scale with your business.
What industries do you serve?
We work with clients in manufacturing, government procurement, retail, construction, logistics, and more. Our sourcing expertise adapts to your sector’s unique needs and compliance requirements.
How long does the sourcing process take?
Timelines vary by product type, quantity, and region. For most standard products, sourcing and supplier verification can be completed in 1–2 weeks, followed by production and shipping timelines. We provide realistic lead time estimates for every inquiry.
Do you provide logistics and shipping support?
Yes. We coordinate end-to-end shipment including freight booking, documentation, customs clearance, and delivery coordination. We can work with your preferred logistics partners or manage logistics entirely on your behalf.
How do you ensure supplier quality and reliability?
We conduct due diligence and supplier verification before engagement. Depending on the product and region, we can arrange third-party inspections, quality checks, factory audits, and compliance verification to protect your interests.
Which countries or regions do you operate in?
We operate globally, with strong sourcing and export capabilities in Asia, the Middle East, Africa, and parts of Europe. We work with clients and partners across borders to ensure reliable trade execution.
What types of products do you source?
We source a wide variety of goods, including industrial materials, finished products, machinery, textiles, consumer goods, and more. Our network spans multiple sectors and geographies, and we customize sourcing based on your specific needs.
What services does Filedek offer?
Filedek specializes in global sourcing, import/export management, supplier verification, and trade advisory. We handle everything from identifying suppliers and negotiating pricing to managing compliance and shipment coordination.
